Frequently Asked Questions
Everything you need to know about your next tech upgrade at UNIQ.
What is the warranty period for UNIQ electronics?
All our electronic products come with a standard 12-month manufacturer warranty that covers hardware defects and technical malfunctions.
How can I track my order?
Once your order is shipped, you will receive an email containing a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.
Do you offer international shipping?
Yes, UNIQ ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and the selected shipping method at checkout.
What is your return policy for opened gadgets?
We offer a 30-day return policy. If the item is opened, it must be returned in its original packaging with all accessories included; a restocking fee may apply for items not in like-new condition.
Are your products compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V). However, we recommend checking the 'Technical Specifications' section on the specific product page before purchasing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and several 'Buy Now, Pay Later' options like Klarna and Affirm.